Given the popularity of social media amongst the general public, it’s important for governments at both the federal and state level to develop a social media presence to better connect with citizens.Â
Many recent trends in local government technology have been driven by evolving citizen behavior as people now expect services to be quick, convenient and easily accessible from their computer or mobile device.
As the digital government transformation becomes more widespread, many local governments and government agencies are comparing the pros and cons of paper vs. electronic record keeping and asking themselves which is safer.
In just a few decades, digital communication has become the primary way people communicate with one another. But what exactly is digital communication and why should it matter to local governments?
The law requires organizations to retain certain confidential client, employee and company information for a set period of time before it can be properly discarded.
As more and more services are moved to the digital space, both as a result of the COVID-19 pandemic and general increased reliance on technology, citizens now expect to have the option to do almost everything online.
Inclusive citizen engagement in local government enables all aspects of a community to work together to effectively address public needs so all community members benefit.
Automation involves the process of enhancing a department’s efficiency by converting simple tasks to automatic operations. When equipped with intuitive solutions for online services, HR teams can play the lead role in effecting change for the greater good of an entire organization.
Here, we delve into the topic of records management and explore some of the key benefits of developing a strategy to preserve important documents electronically.