At our last Digital Transformation Summit, we had the opportunity to speak with three city clerks who shared some of the important ways their digitization efforts have served constituents.
Many recent trends in local government technology have been driven by evolving citizen behavior as people now expect services to be quick, convenient and easily accessible from their computer or mobile device.
Our ‘Local Government Best Practices’ series profiles innovators in the public sector who are bringing digital transformation to their municipality.
Attendees of the 89th U.S. Conference of Mayors voted unanimously to identify six communities as model cities for their effective STR compliance programs.
The myriad elements that go into business licensing are often time and labor-intensive for municipalities, particularly if they’re being handled through paper or rudimentary digital processes.
As the digital government transformation becomes more widespread, many local governments and government agencies are comparing the pros and cons of paper vs. electronic record keeping and asking themselves which is safer.
In just a few decades, digital communication has become the primary way people communicate with one another. But what exactly is digital communication and why should it matter to local governments?
The law requires organizations to retain certain confidential client, employee and company information for a set period of time before it can be properly discarded.
As more and more services are moved to the digital space, both as a result of the COVID-19 pandemic and general increased reliance on technology, citizens now expect to have the option to do almost everything online.