Highlights from our recent conversations with the Customer Service Manager of Gilbert, AZ show three ways digitization has benefited the town.
Editorials
Resources for Local Government Officials
5 Ways for Local Governments to Address Cybersecurity in the Age of Remote Work
Local governments must balance the realities of remote work with the security of municipal systems in their move from in-person to virtual delivery of public services.
Quitting Time: How Local Governments Can Reverse the Clock on the Great Resignation
How local governments navigate through the current worker exodus will determine their ability to overcome future workforce challenges.
Short-Term Rental Report: The State of Florida STRs in 2022
Here’s how Florida municipalities are faring with the influx of properties rented out through platforms like Airbnb and Vrbo.
What is a Digital Transformation Platform?
There are many advantages to utilizing a digital transformation platform, such as providing quick and easy access to the services citizens use most. Here we look at what a digital transformation platform is and how it benefits government agencies.
5 Electronic Records Management Best Practices for Local Governments
More and more government agencies are digitizing records to increase efficiencies and better serve their citizens. Here are five electronic records management best practices to help local governments.
Building a Digital Engagement Plan Using Communication Objectives
Local governments are on the front lines of delivering services and restoring citizens’ trust in government. Here’s how creating a digital engagement plan can support local agencies’ efforts.
4 Tips for Municipal Clerks to Simplify Meeting Minutes
Whether it’s preparing agendas and arranging meetings or processing payroll and managing records, municipal clerks have one of the most multifaceted jobs in government, requiring lots of knowledge and responsibility in multiple areas.
Short-Term Rental Report: The State of Southern California STRs in 2022
Here’s a look at the ways local governments are working to effectively manage some of the top markets in the region.