Explore how AI is transforming government operations, from personalized citizen services to automated workflows, agent-based interactions, and emerging policies.
AI Trends in Government
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local government
Resources for State and Local Government Officials
From Modernizing to Maximizing: How to Empower Staff and Users with Self-Service Capabilities
Watch Franklin County, OH recorder team shares their transformation story—from outdated processes and paper backlogs to streamlined, tech-driven operations with real-time dashboards, remote work, and fraud prevention initiatives.
Easy to Do Business With: Driving Adoption of Emerging Technologies for Your Office
County Clerks share how they’ve adopted new technologies, managed change, improved public service, and protected property records amid evolving legislative and fraud challenges.
The Records Office of the Future: Finding a Balance for How Best to Utilize Staff and Internal Resources with Technology and Outsourced Services
County Clerks share insights on modernizing records management, improving access, and using technology to better serve communities.
The Long View on STRs: Address the Trends and Challenges of Short-Term Rentals in Your Community
Panelists discuss managing short-term rentals, from compliance and community relations to using data and education to improve enforcement and tax collection.
Trends & Laws Driving Innovation: How to Prepare Your Office for Legislation (and Emerging Risks) Regarding Records
Explore how government officials navigate legislative changes, emerging risks, and fraud prevention in public records, with insights from real-world leaders.
The Rise of Self-Service: What the Next Era of Public Records Management Looks Like
Bexar County Clerk Lucy Adame-Clark shares her journey of public service, driving innovation and transforming how local government connects with its community.
Reconciliations & Reporting Best Practices: Simple Ways to Ensure Your Records Match and Your Reports Are Accurate
Learn best practices for reconciliation and reporting using the GovOS BLT module, with tips on handling anomalies, ACH payments, and monthly revenue balancing.
Economic & Community Development: A Journey to Identify the True Needs of Your Community Through Dynamic Collaboration
South Salt Lake Community and Economic Development Director Jonathan Weidenhamer reflects on community-building, collaboration, housing, and lessons from growth in a candid fireside chat on leadership, service, and local government innovation.