local government

Predictive analytics is an advanced form of metrics that analyzes past behaviors and patterns to make predictions on future outcomes.

Understanding engagement data can help local governments create an effective engagement data strategy to better connect with citizens.

From strengthening data security to streamlining operations, more and more local governments are discovering the benefits of utilizing cloud services.

Government entities have a responsibility to foster maximum transparency and honesty when communicating with citizens about various procedures, services, laws, practices, and other pertinent aspects.

Given the popularity of social media amongst the general public, it’s important for governments at both the federal and state level to develop a social media presence to better connect with citizens. 

Many recent trends in local government technology have been driven by evolving citizen behavior as people now expect services to be quick, convenient and easily accessible from their computer or mobile device.

In just a few decades, digital communication has become the primary way people communicate with one another. But what exactly is digital communication and why should it matter to local governments?

As more and more services are moved to the digital space, both as a result of the COVID-19 pandemic and general increased reliance on technology, citizens now expect to have the option to do almost everything online.