Case Study
How Oceanside, CA Increased Its Short-Term Rental Compliance Rate to 93%
Overview
In June 2019, the city approved an ordinance designed to monitor STRs. Among the conditions laid out in the ordinance was the requirement for STR operators to register for a permit and pay an annual fee of $250.
Oceanside, CA
STR Ads: 6,114
STR Properties: 700+
Compliance Rate: 93%
Solution
Recognizing they needed to improve compliance with the latest adoption of permitting, Oceanside issued a formal RFP in mid-2019. Following their review of the responses, the Finance Department recommended utilizing the GovOS STR Solution (formerly LODGINGRevs) for compliance, registration, Transient Occupancy Tax (TOT) collection, and a 24/7 bilingual complaint hotline.
They selected GovOS over four other vendors who responded, based on their evaluation of finance, code enforcement, service options, cost proposals, experience and software demos.
Results
The GovOS Short-Term Rental Solution has streamlined STR tasks for Oceanside staff and, in a little over a year, has enabled them to collect more than $8.8 million in Transient Occupancy Tax revenue and permitting fees. That total amount increased to $14.5 million when including batch processing checks. The city now holds a 93% compliance rate.
For more information about GovOS Short-Term Rental, visit govos.com/products/short-term-rental/
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