Understanding engagement data can help local governments create an effective engagement data strategy to better connect with citizens.
![How to Create an Engagement Data Strategy](https://govos.com/wp-content/uploads/2022/02/Engagement-Data-Strategy-1080x500.png)
Understanding engagement data can help local governments create an effective engagement data strategy to better connect with citizens.
Your organization’s website is one of the most crucial tools you have for meeting the needs of citizens and connecting with your community.
Government entities have a responsibility to foster maximum transparency and honesty when communicating with citizens about various procedures, services, laws, practices, and other pertinent aspects.
More and more government agencies are switching to a paperless document management system to benefit citizens and staff alike.
Government digital transformation involves the ongoing application of the latest technology to improve a government’s performance and help meet the expectations of today’s citizens.
Given the popularity of social media amongst the general public, it’s important for governments at both the federal and state level to develop a social media presence to better connect with citizens.Â
Many recent trends in local government technology have been driven by evolving citizen behavior as people now expect services to be quick, convenient and easily accessible from their computer or mobile device.
As the digital government transformation becomes more widespread, many local governments and government agencies are comparing the pros and cons of paper vs. electronic record keeping and asking themselves which is safer.
In just a few decades, digital communication has become the primary way people communicate with one another. But what exactly is digital communication and why should it matter to local governments?