Discover how the Iowa Department of Transportation continually innovates with technology to streamline operations and prioritize an exceptional customer experience.
With more than 100 forms online, the county has streamlined everything from records requests to HR processes that impact multiple departments.
Jurisdictions across the country have seen a sharp increase in the demand for online services. Here’s how Hoboken’s recent digitization efforts have led to simpler processes and improved engagement with the community.
Highlights from our recent conversations with the Customer Service Manager of Gilbert, AZ show three ways digitization has benefited the town.
Since 2018, the county has created more than 500 forms in GovOS Studio and successfully reduced the total processing time of impacted procedures from weeks to days.
Our ‘Local Government Best Practices’ series profiles innovators in the public sector who are bringing digital transformation to their municipality.
In response to a 2018 mandate designed to increase government efficiency, Barbados uncovered new and innovative ways to engage the community with online services.
With the GovOS Utilities Package, communities are able to convert paper-heavy utilities processes into simple, streamlined online services.
Four years after bringing its first form online using GovOS Studio, the county assessor’s office was well-prepared to continue providing online civic services throughout the COVID-19 pandemic.