With more than 100 forms online, the county has streamlined everything from records requests to HR processes that impact multiple departments.
Resources for Local Government Officials
Jurisdictions across the country have seen a sharp increase in the demand for online services. Here’s how Hoboken’s recent digitization efforts have led to simpler processes and improved engagement with the community.
Highlights from our recent conversations with the Customer Service Manager of Gilbert, AZ show three ways digitization has benefited the town.
How O’Fallon, IL Embraced Digitalization to Improve Processes for Citizens, Staff, and the Business Community
The City of O’Fallon has been utilizing digital solutions since 2015 to help streamline processes across multiple departments, including HR, IT and the City Clerk’s Office.
Since 2018, the county has created more than 500 forms in GovOS Studio and successfully reduced the total processing time of impacted procedures from weeks to days.
Our ‘Local Government Best Practices’ series profiles innovators in the public sector who are bringing digital transformation to their municipality.
In response to a 2018 mandate designed to increase government efficiency, Barbados uncovered new and innovative ways to engage the community with online services.
The integration of Seliom technology will enhance local governments’ digital capabilities with highly customizable workflow processing functionality.
How the Portland Water Bureau Uses Triggers, Tags and Stages to Help Improve the Efficiency of Online Civic Services
With the GovOS Utilities Package, communities are able to convert paper-heavy utilities processes into simple, streamlined online services.